As more and more businesses continue to move to remote work, business messaging apps act as a bridge between teams. To maintain efficiency, businesses need messaging apps that can support fast-paced collaboration among teams.
Before settling for a business messaging app, businesses need to keep in mind that messaging apps are not just for messaging. The best business messaging apps do so much more.
Some common features to expect from top business messaging apps include:
- File-sharing capabilities.
- Audio and video calls.
- Task allotment & tracking.
- Project management features.
Let’s dive into the best business messaging apps and why businesses of today should use one.
The Top 10 Best Business Messaging Apps
Slack is the most popular business messaging app which came into existence in 2013. It allows you to create specific chat rooms for every part of your business.
Let’s say, you are using it for your IT company, here you can create a separate room for the IT department. Marketing department-related work can be operated in separate rooms and so on.
Slack gives the ability to organize multiple projects, teams, and other stuff using hashtags. It makes collaboration easier compared to other messaging apps in the market. In addition, it allows you to share your files by dragging and dropping them into the platform or via Google Drive, Dropbox, and other file-sharing services.
It’s one of the most well-rounded business messaging apps.
- It offers tons of tools and features.
- Slack is best for third-party integrations.
- Amazing audio-calling capabilities.
- Offers a good video conferencing experience.
- Highly customizable.
- File syncing features.
ProofHub is a close second to Slack. It’s full of amazing features that you can expect out of a business messaging app. It was created for the ultimate control over all teams and projects. It houses all project communication in one place.
ProofHub allows teams to collaborate whether they’re working from an office, at home, or in any remote workplace. Nothing can bother you from your streamlined communication on all levels.
The software is a solid and powerful choice for business especially when it comes to chat. You have a variety of options like you can create topics, brainstorming, collaborating with your coworkers, and more.
- You can create unlimited projects for you.
- There is no limit for users.
- Tons of storage space.
- Numerous advanced features.
- Custom roles.
3. Microsoft Teams
Microsoft has been around for some time and offers some great features. It allows us to build, maintain and communicate with remote workers.
If your company is not using any messaging apps, it is a good choice. Its chat, meetings, and notes give a great look to your work. It’s simple, easy to use, and feature-rich.
- Simple and easy interface.
- Highly intuitive.
- Allows to integrate with Microsoft Office.
- Automatically included with Office 356 business accounts.
Chanty is one more excellent messaging app. It is backed by thousands of positive reviews from some very big businesses. Chanty helps teams to collaborate and communicate efficiently. It includes chat, audio, video, and screen sharing to achieve goals more productively.
Chanty is good in the context of third-party integrations with Google Drive, Trello, Github, etc. In addition, the software provides a ‘Teambook’ allowing users to update all messages, contacts, and tasks in one place.
- Multiple communication styles
- No limit to messaging.
- Free plan keeps message history.
- The search option is simple.
5. Zoho Cliq
Now another familiar name for the best business messaging apps is Zoho Cliq. Zoho is well known for its business productivity suite. Zoho Cliq is an excellent business messaging app, full of all the features you could expect.
Compared to other business messaging apps on the list, Zoho Cliq is much more affordable than other options.
- Panel style layout design.
- Forking option to branch discussions.
- Very well priced.
- Show more than one chat.
- Included do not disturb mode.
- It allows you to integrate with all other ZOHO apps seamlessly.
Twilio is a little different from other messaging business apps which are mentioned by some of the popular companies such as Uber, Airbnb, and Netflix. You can accept it as a blank canvas. The platform offers several APIs and allows users to build their systems
- Third-party app integrations.
- Pricing is per message.
- Highly customizable.
If you are bored with just messaging with your team then Twist is for you. The twist comes with lots of calming filters where you can manage your overall projects and tasks.
- Suited for distributed teams
- Time-off feature
- Excellent editing tools
- Very well priced
- Free account available
8. Google Hangouts
Google Hangouts is one of the familiar names which comes to this list. It is a pretty excellent business messaging app. However, Google Hangouts is not just about messaging. Now its new version provides business messaging at the same level as Slack and Microsoft Teams.
- Conversations maintained visually
- Allows to integrate with other G Suite apps
9. Google Chats
Google Chats is an ideal communication messaging business app that allows you to integrate with other Google apps like Google Sheets and Google Drive etc. However, it just comes with a few notification settings but still, it is good for small-size businesses.
- Free for Workspace users
- Allows to integrate with other Google Workspace apps
- Simple and effective
Flock is the last but least messaging business app on this list. It provides you with collaboration tools. However, Flock is still not competitive with other business messaging apps like Slack but the flock is used by many businesses in the world.
- The app is for all major platforms.
- Allows third-party integrations.
- Comes with customization.
What Are Messaging Apps?
Messaging apps are nothing but chat application that allows users to instant message someone else using computers or mobile devices. WhatsApp is probably the biggest name in the messaging app niche. But, it can’t fulfill the needs of tightly-knit remote working teams.
Business messaging apps come full of advanced tools allowing workers to maintain productivity even when working from home. Team members can collaborate, make strategies, share ideas, and more in real-time.
Managers can use business messaging tools to assign tasks, prioritize tasks, measure productivity, and more.
Small, medium, and large-scale businesses can benefit greatly from business messaging apps.
Benefits of Messaging Apps
- Improved Communication
Teams that work remotely all the time can benefit the most from these tools. Team members can talk with each other, share files, collaborate on a project, and more. Messaging apps can streamline communication allowing team members to share ideas, and share important data.
- Streamlined Workflow
Business messaging apps lead to streamlined workflow between teams and help them work effectively and efficiently.
- More Employee Engagement
Messaging apps help employees to increase their engagement by allowing them to do brainstorming, share screens, video call, and have more room to move. It can even help in better team building.
Accountability is the most important aspect to be a successful workplace. Managers can assign tasks to particular members. This improves accountability in the workplace as everyone knows what they’re supposed to do.
- Project Management & Organization
Business messaging apps allow managers to manage projects more efficiently. These apps are great for your business as it comes with effective communication, planning, and organization capabilities.
Moreover, managers can check how productive each team member is and take necessary actions to improve that.
- Saves Time
As entire teams are working on the same platform, they can collaborate more quickly, share crucial data in seconds, and talk with each other when needed. Business messaging apps help greatly in saving time.
- Third-Party Integration
Businesses that rely on a number of tools, then look for a messaging app that offers the highest amount of third-party integration.
Almost all business messaging apps offer some degree of third-party integration capabilities. Businesses should go for apps that offer the highest number of integrations.
- Easy To Use
Last but not least, in a team, someone can not be as technical as other members. Luckily, most messaging apps are very easy to use. They come with a simple interface. As a business, choose a messaging app that all the team members can use without any difficulty.
Business messaging apps are a need in the modern workplace for business management. More and more businesses are moving towards remote and hybrid work processes. The right business messaging apps can boost the overall productivity of your teams.